1. Overview

svCardGo values customer satisfaction. This policy outlines the terms for refunds and cancellations for our services.

2. Refund Eligibility

• Refunds are only applicable for prepaid services that were not delivered as promised.
• Services once used, downloaded, or accessed cannot be refunded.
• Partial refunds may be considered in special cases at the discretion of svCardGo.

3. Cancellation Policy

• Users can request cancellation of services before delivery or activation.
• Cancellation requests should be submitted via email to info@svcardgo.com.
• Once a service is delivered or activated, it cannot be canceled.

4. Refund Process

• Refund requests will be reviewed within 7 business days.
• Approved refunds will be processed via the original payment method.
• svCardGo is not responsible for delays caused by banks or payment providers.

5. Exceptions

• No refunds are provided for digital downloads, customizations, or services already in use.
• Promotional offers or discounts may be non-refundable.

6. Contact

For all refund or cancellation requests, please contact:

• Email: info@svcardgo.com
• Website: https://svcardgo.com